Client Reviews – Toni Greenwood

"I would like to take a moment to write you regarding our experience with Toni. Toni came into our lives over a year ago when my husband was in the initial stages of looking for a home. It was merely a dream at that point in which we had not really planned to fulfill in the near future, much less actually achieve it. Somehow, my husband found Toni. He looked through her listings she was sending us, for a year, occasionally taking a moment to show me a home he thought was maybe in our realm of possibilities. I would look and say, “OK, that’s nice”, and go on my way, not giving it a second thought because you see, I didn’t believe it was possible. I felt that my husband was doing what he always did, dream. We eventually came to a fork in the road where my husband convinced me that maybe we could do this. He got a little more serious about looking, and even started emailing Toni. During the year that we were kind of sort of looking, Toni was amazing with my husband. She was patient with us, and never once pushed us to do anything we didn’t want to do. Toni answered all of my husband’s questions without ever getting impatient or even treating us like we were obnoxious children, (and I promise you, we were!). She held our hands and walked with us on this new adventure and took care of us every step of the way. Toni has great people skills! She never pushed us to do anything. She advised and gave us opinions and real life situations that she’s come up against. Her expertise, knowledge and wisdom are unsurpassable. She knew what we could and couldn’t afford, and when all was said and done, we had a new home built from the ground up. Toni not only is our real estate broker, but we consider her to be a friend, for through this process, we became friends and in my opinion, friends don’t steer you wtonig. She’s honest to a fault whether she’s telling you good things or even things we didn’t want to hear, but when all was said and done, Toni does right by you. Toni, thank you for who you are and all you do. Kevin and I do not hesitate to give your card to anyone we know is looking to buy or sell."

"Toni did an outstanding job helping my wife and I search for a home near Fort Lewis. Professional, knowledgeable, and courteous, Toni went out of her way to meet our needs. We highly recommend her."

"On behalf of myself and my family, I would like to thank you for all that you did to sell our house. As you know, we were somewhat “under the gun” to move and sell our home in Olympia, but we were not willing to sacrifice the profit from the sale of our home. Your willingness to negotiate, expertise, and marketing strategies were top notch. Not only did you assist my family in the pursuit of our dreams, but also the buyer’s family. Thank you again!"

"This is a belated thank you for helping us find exactly the house we were looking for in Olympia. I was a little stressed at the thought of relocating from one State to another and after e-mailing back and forth with you and giving you our “wish list”, you were able to immediately zero in on the perfect location for us, and only took us to properties that were completely our taste, style and price range. When I went off the “deep end” and fell in love with a location, but thought I could magically renovate those things that I didn’t like, you very gently pointed out that what I was suggesting could be much more expensive than I was realizing and gently redirected me. Your astute negotiation skill once we found the house we wanted to purchase was impressive. We absolutely love our new home and our location. Your ethics and follow through when questions came up after the sale was nothing short of fabulous. I have only had 2 other experiences selling and purchasing homes, but both were filled with anxiety and disappointment both during and after the transactions were completed. You have restored my faith and we will always be grateful."

"I am happy to provide a testimonial for the service you afforded my family during our waterfront search and purchase. For others looking for a relentlessly focused real estate partner, I recommend Toni Greenwood. Having searched over a year myself for waterftonit property, Toni found the perfect property for our family in less than a month. Toni’s real value was the advice and strategy she provided to have our offer selected over two other equally competitive bids. Toni knows the market and how to quickly overcome the obstacles. The sttonigest endorsement for Toni is that I refer my friends to her. By the way, we love our waterfront home and Toni made it happen!"

"Toni, we would like to express our appreciation for the high level of professionalism you demonstrated in marketing our home in Lacey, recently. We had not anticipated the property would sell as quickly as it did. Your diligence in marketing online resulted in a quick sale which allowed us to move forward with the home we were purchasing out of State. We greatly appreciate the courtesy you showed to prospective buyers and to us. It is refreshing to work with a broker that will go the extra mile to complete the sale when so many agents are content to list a property and wait for someone else to sell it."

"After interviewing several Realtors in the South Sound area, I recently selected Toni Greenwood as the agent best suited to sell my home. I’ve never regretted that decision. Her professionalism, marketing expertise and negotiation skills are just a few of the things that make Toni an exceptional Broker. One of the most important things I did was to follow her advice regarding the ‘staging’ of my house. I made the few simple changes she suggested, and was amazed at the difference it made in how my home ‘showed’ to prospective buyers. My house sold after only two weeks on the market. To say that I am pleased with the work she has done would be an understatement. There are many Brokers out there, but in my book, they don’t get any better than Toni Greenwood."

WEBREALTY helped us immensely during both the sale of our Seattle condo and the purchase of our new home. They are incredibly communicative, responsive, empathetic and darn good at what they do.. Their web marketing is incredible which resulted in getting us more for our home than we had ever hoped for! We couldn't have been happier with our choice to use WEBREALTY as our real estate company.

Over the past 15 years my husband and I have relied on Doug Burger's company, WEBREALTY, with their knowledge and expertise to guide us through two home sales and two home purchases. Their ability to market our properties, explain the process, offer advice and negotiate throughout the transactions has been outstanding. We find them to be honest, reliable and thorough. We highly recommend their services

Whether you are looking to buy or sell a home, you will get the best customer service with WEBREALTY. Doug Burger strives to provide top-of-the-line training for all the brokers, and as a result, the customer service is excellent. I listed my house with WEBREALTY, and due to the beautiful photos posted on the multiple listing, and the attention to detail, my house sold in one day and I made an offer on a condo out of town. They juggled the details so effortlessly, that it all came together in a seamless manner. I would recommend their office to all my friends. They are indeed the best office in town.

This was our 2nd home selling and buying experience with WEBREALTY. Both have been exceptional. Doug and his team are indeed professionals in every way. They are by far and away the best. Their advice and coaching throughout the process made it quick, effective and painless.

The WEBREALTY Team was highly instrumental in making my home selling and buying processes pain free, and even fun! We used them to both sell our condo and buy a new home in the height of the summer house buying frenzy. They worked tirelessly to show us endless houses and get us a great deal. We felt supported 24/7 during a big move for our family and an emotional time. We also sold with an amazing all cash offer thanks to their highly skilled real estate acumen. We will be using their services should we ever move again and are recommending WEBREALTY to all our friends.

We have to say you guys did a great job! Everybody at your office was excellent!!! Thanks everyone for being so great! You really helped deal with all the stress of trying to sell a home.

The entire team at WEBREALTY was incredible before, during and after the sale of our home. They worked with us to ensure the property was fully ready and setup in the best possible way to showcase it to potential buyers. Every question we had was answered quickly, accurately, and with an explanation as to "why". Not only that, our home had its first offer (well above asking price) in just 15 minutes after listing! And ultimately, our home sold that same evening with an offer that exceeded our expectations tremendously. I don't think you could hope to have a better real estate experience than the one my wife and I had with WEBREALTY. Highly, highly recommend this company. Thank you for all your hard work.

WEBREALTY is very knowledgeable about the real estate market, and did an exceptional job of marketing the property. They are always kind, and very courteous when you need to contact them with a question, or just to ask about progress, which you rarely need to ask because they keep you very well informed. A great team to work with!

In the world of real estate transactions, trust and reliable consistent service are the pillars of a good business relationship. I have either purchased or sold 6 properties during the last 10 years in Olympia, and have repeatedly returned to Doug and his office, because of the outstanding, first-class service and trustworthiness which characterize every transaction. I recommend every member of his stellar team unconditionally!

WEBREALTY has done an excellent job in marketing and selling our house. As an out-of-State owner, we had to do everything by phone, fax, email, or Fed-Ex. They had to coordinate with my property manager as well as a non-compliant rental tenant. Though this house was average, and was in rental history for six years, I am convinced that I got a fair market value for my home, and that it was done professionally and quickly. The whole team assisted with the processing, overcoming some difficulties concerning showing the house, complying with local laws for septic, moisture intrusion, etc., and coordinating final repairs. Their explanations of the process, all over the phone or by e-mail, were excellent. Their photo of the home for ads was superb!

We would like to express our appreciation for the high level of professionalism you demonstrated in marketing our home in Lacey, recently. We had not anticipated the property would sell as quickly as it did. Your diligence in marketing online resulted in a quick sale which allowed us to move forward with the home we were purchasing out of State. We greatly appreciate the courtesy you showed to prospective buyers and to us. It is refreshing to work with a broker that will go the extra mile to complete the sale when so many agents are content to list a property and wait for someone else to sell it.

"On behalf of myself and my family, I would like to thank you for all that you did to sell our house. As you know, we were somewhat ""under the gun"" to move and sell our home in Olympia, but we were not willing to sacrifice the profit from the sale of our home.

Your willingness to negotiate, expertise, and marketing strategies were top notch. Not only did you assist my family in the pursuit of our dreams, but also the buyer's family. Thank you again!"

We thought the courtesy shown us during the stress of selling and moving was extremely considerate. Great team, seamless performance!

Friendly advice on getting our house ready for sale. Sold in 4 days!

I knew exactly what was taking place with the sale 100% of the time.

Thanks for making everything so easy. Your team works very well together.

Everyone was so nice. Seemed that everything fell into place and made the sale of our home so painless. This was our 1st experience in selling a home. Thank you!

I wish I would have found you six months earlier.

Your thorough marketing plan was impressive.

Very knowledgeable. I believe your reputation is very good. Able to reach a wide range of potential buyers through a variety of media.

Excellent marketing, professional, and knowledgeable. The most hassle free experience I ever had in selling a house.

We both have worked in service jobs for many years and were impressed with the caring, competence and follow through. You and your staff made a major event in our lives go very smoothly. There was never any doubt of where we stood or what was to come next.

Very knowledgeable about the real estate market. Does an exceptional job of marketing the property. They are always kind and very courteous when you need to contact them with a question or just to ask about progress, which you rarely need to ask because they keep you very well informed. A great team to work with!”

Superb service-we are very pleased! They filled all our needs without hassles. We were treated with respect, concern, and courtesy throughout the whole transaction.

Very knowledgeable, friendly and competent service, they get the job done.

Very good real estate experience,. You are a great team!

Professionalism, knowledge, efficiency, follow-up and follow through, beautiful office!

Having been a real estate broker and appraiser prior to my retirement, it was easy to recognize the outstanding performance we received from your office.

Communication was always a priority. Professionalism and commitment to us was outstanding and thorough.

You guys did a great job and got more than we thought you could for the house!

We were treated with respect, concern and courtesy throughout the whole transaction.

I am convinced I had the best organization in the area working for me. I cannot say enough good about the experience. The staff was friendly, extremely courteous and helpful and very very knowledgeable. They knew what needed to be done and did it!! I can think of several companies that should take customer service lessons from your group!

Very great company to work with hands down they were very Professional and dedicated to getting the customer what they want. I’ve been trying to buy a house for 6 years and just when I thought I’d be staying in our small place Our Realtor come through and got us an approval. Amazing work thank you guys I would recommend this company to anyone and everyone trying to buy a house right now.

Working with WEBREALTY is a real treat! They are not only great real estate brokers, but are compassionate problem solvers. They indoctrinated us before we ever went out to look at homes. During this meeting they interviewed us and determined what we were qualified for as well as where to look. The first neighborhood we went to was hitting the nail on the head! We ultimately wrote an offer which was negotiated with ease and I can’t tell you how well we were treated by the entire WEBREALTY staff! What a great experience this has been.